Keep Autotask. Run the projects in ProjectSmith.
ProjectSmith sits on top of Datto Autotask, so you never have to choose between them. Projects, time and invoices stay where they are. Your team gets boards, a Gantt, timesheet approval and capacity planning on the same data, and the results go back to Autotask.
Why MSPs pick ProjectSmith
Nothing to migrate
Your projects, tasks and contracts stay in Autotask. Connect it once and they show up in ProjectSmith.
Boards your engineers will use
Columns are your Autotask task statuses. Drag a card and the status changes in Autotask.
Time approved before it bills
A manager checks the week first. Only approved time is created in Autotask, against the right task and role.
Capacity with the service desk in it
Ticket time, leave and public holidays sit next to project bookings. Plan with the hours people really have.
Milestones ready to bill on time
When the date arrives or the task is done, a ready-to-bill milestone lands on the Autotask contract.
One screen for the Monday meeting
Every project on a portfolio Gantt, overdue ones flagged. Clashing cutovers stand out before they hurt.
Side by side
| Topic | ProjectSmith on Autotask | Autotask on its own |
|---|---|---|
| Where projects live | Autotask. Nothing moves. | Autotask. |
| Planning the week | One grid per person: project bookings, ticket time, leave and holidays | Pieced together from wherever each manager keeps it |
| Checking time before billing | Approved in ProjectSmith, then created in Autotask | However your team reviews it today |
| Fixed-price milestones | Ready to bill on the contract when the date or task triggers it | Raised by hand, when someone gets to it |
| What you pay | Your Autotask agreement, plus a seat for each person who signs in | Your Autotask agreement |
These pages compare ways of working on Autotask, not other vendors’ products.
When Autotask on its own is enough
If you run a handful of short projects a year and nobody plans capacity ahead, Autotask on its own may be all you need. Once projects start to overlap and fixed-price work has to bill on time, you’ll want ProjectSmith.
Pay for the people who sign in
Member US$20 and Planner US$59 per user per month, minimum US$99/month (1 Planner + 2 Members). Anyone else from Autotask can still be planned, no seat needed.
See it on your own Autotask data
Connect Autotask, keep writes fenced to a test project, and judge ProjectSmith on your real projects and people.